{"id":163389,"date":"2022-12-12T14:07:06","date_gmt":"2022-12-12T20:07:06","guid":{"rendered":"https:\/\/www.digitalmarketer.com\/?p=163389"},"modified":"2023-04-05T12:20:12","modified_gmt":"2023-04-05T17:20:12","slug":"social-media-metrics","status":"publish","type":"post","link":"https:\/\/www.digitalmarketer.com\/blog\/social-media-metrics\/","title":{"rendered":"15 Social Media Marketing Metrics You Need to Track"},"content":{"rendered":"<div class=\"wp-block-image largeScreensOnly\">\n<figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/12\/2-2-1024x576.jpg\" alt=\"\" class=\"wp-image-163507\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/12\/2-2-1024x576.jpg 1024w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/12\/2-2-300x169.jpg 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/12\/2-2-768x432.jpg 768w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/12\/2-2-1536x864.jpg 1536w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/12\/2-2.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>Social media marketing is one of the most important aspects of any online marketing strategy. It allows businesses to connect with current and potential customers in a way that wasn\u2019t possible before.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-vivid-green-cyan-background-color has-background wp-element-button\" href=\"https:\/\/www.digitalmarketer.com\/socialcert\/\" target=\"_blank\" rel=\"noreferrer noopener\">Become a Social Expert<\/a><\/div>\n<\/div>\n\n\n\n<p>With more and more social media platforms popping up regularly, there are many ways that a brand can connect with its audience through social media.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/11\/image-22.png\" alt=\"\" class=\"wp-image-163390\" width=\"701\" height=\"700\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-22.png 768w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-22-300x300.png 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-22-150x150.png 150w\" sizes=\"(max-width: 701px) 100vw, 701px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>But, like any other marketing strategy, tracking your social media marketing campaigns and the associated ROI is much needed to determine their effectiveness.<\/p>\n\n\n\n<p>In this guide, we will look at 15 social media marketing metrics you need to track and measure the success of your campaigns.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Metrics Are Important To Optimize Social Media Campaigns<\/h2>\n\n\n\n<p>Social media allows businesses to share content with a broad audience and build a connection with existing (and potential) customers. This content may range from blog posts to images to videos and beyond.<\/p>\n\n\n\n<p>And by sharing this content, businesses will help their customers learn more about them, what they stand for, and what they have to offer.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/11\/image-23.png\" alt=\"\" class=\"wp-image-163391\" width=\"675\" height=\"377\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-23.png 791w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-23-300x168.png 300w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-23-768x429.png 768w\" sizes=\"(max-width: 675px) 100vw, 675px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>Creating a rich and engaging social media presence helps amplify your brand in a way that other digital marketing campaigns, such as paid search, could never provide.<\/p>\n\n\n\n<p>But it\u2019s not easy.<\/p>\n\n\n\n<p>There are many objectives of social media marketing. Still, some of the most important ones include increasing brand awareness, driving traffic to websites or landing pages, and increasing leads or sales. This can be done using organic social media or paid campaigns.<\/p>\n\n\n\n<p>Beyond the noticeable budgetary differences, the main difference between organic and paid social media is that organic social media relies on the platform and the audience to amplify the content.<\/p>\n\n\n\n<p>Of course, every brand wants its posts to go viral\u2013in a good way. However, according to <a href=\"https:\/\/www.socialinsider.io\/blog\/social-media-reach\/\" target=\"_blank\" rel=\"noreferrer noopener\">SocialInsider<\/a>, organic reach continues to decline on some of the most popular platforms, such as Facebook and Instagram.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"551\" height=\"700\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/11\/image-24.png\" alt=\"\" class=\"wp-image-163392\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-24.png 551w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-24-236x300.png 236w\" sizes=\"(max-width: 551px) 100vw, 551px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>On the other hand, paid social media involves paying for ads to be placed in front of a specific audience. Although a cost is involved, it provides much more control over who and how many people see your posts or ads.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/11\/image-25.png\" alt=\"\" class=\"wp-image-163393\" width=\"445\" height=\"718\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-25.png 502w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-25-186x300.png 186w\" sizes=\"(max-width: 445px) 100vw, 445px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>Like <a href=\"https:\/\/agencyanalytics.com\/blog\/seo-vs-ppc\" target=\"_blank\" rel=\"noreferrer noopener\">PPC vs. SEO<\/a>, both paid and organic social media have advantages and disadvantages.<\/p>\n\n\n\n<p>Organic social media marketing is less expensive, but it may be difficult to reach a large audience without paid promotions. In contrast, paid social media marketing allows you to target a specific audience with your ads, which often results in a higher conversion rate. However, it may be costly to maintain a paid social media campaign for the long haul, especially with multiple products to support.<\/p>\n\n\n\n<p>Overall, the best approach is possibly a combination of organic and paid social media marketing. This will allow you to reach the largest audience possible while still targeting the right people with your ads.<\/p>\n\n\n\n<p>However, publishing a few ads and building a social following is not enough to drive social success. To drive home your message, you need to understand more about who is seeing, engaging with, and clicking on your social content.<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-vertically-aligned-center has-pale-ocean-gradient-background has-background\" style=\"grid-template-columns:25% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"246\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/02\/ContentCertification_Header1-300x246.png\" alt=\"Content Marketing Certification\" class=\"wp-image-156628 size-thumbnail\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Want to get certified in Content Marketing?<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\" style=\"line-height:1.2\">Leverage the tools and channels to predictably and profitably drive awareness, leads, sales, and referrals\u2014EVERYTHING you need to know to become a true master of digital marketing.\u200b <a href=\"https:\/\/www.digitalmarketer.com\/certifications\/content-marketing-mastery\/\">Click Here<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>But, regardless of whether you\u2019re using organic, paid social media, or both, it\u2019s crucial to track your metrics to optimize your campaigns and ensure they are successful. This information is beneficial for businesses to optimize their social media campaigns for even greater success.<\/p>\n\n\n\n<p>But before we get into the specific social media metrics you should be tracking, let\u2019s look at why tracking <a href=\"https:\/\/agencyanalytics.com\/blog\/social-media-analytics\" target=\"_blank\" rel=\"noreferrer noopener\">social media analytics<\/a> is vital for optimizing your campaigns.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/11\/image-26.png\" alt=\"\" class=\"wp-image-163394\" width=\"614\" height=\"544\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-26.png 700w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-26-300x266.png 300w\" sizes=\"(max-width: 614px) 100vw, 614px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>Tracking social media marketing metrics allows you to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identify what content and strategies are performing well<\/li>\n\n\n\n<li>Make improvements to underperforming content and strategies<\/li>\n\n\n\n<li>Evaluate the overall success of your social media marketing efforts<\/li>\n\n\n\n<li>Justify the investment in social media marketing to stakeholders<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-vivid-green-cyan-background-color has-background wp-element-button\" href=\"https:\/\/www.digitalmarketer.com\/socialcert\/\" target=\"_blank\" rel=\"noreferrer noopener\">Become a Social Expert<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Top 15 Social Media Metrics That Matter<\/h2>\n\n\n\n<p>Now that we understand the importance of tracking social media metrics, let\u2019s dive into the 15 key metrics you should be monitoring, broken down by the customer lifecycle stage.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Awareness Metrics<\/h3>\n\n\n\n<p>Awareness metrics are important because they help businesses track how well they achieve their goal of increasing brand awareness.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"351\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/11\/image-27.png\" alt=\"\" class=\"wp-image-163395\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-27.png 700w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-27-300x150.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>By tracking how many people see their posts and how much reach they get, businesses will see whether their social media marketing campaigns are even getting in front of their intended audience. After all, if people don\u2019t see the ad, they have no way to engage with it.<\/p>\n\n\n\n<p>Social media awareness metrics typically include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reach<\/strong>: The number of unique users who saw your content<\/li>\n\n\n\n<li><strong>Impressions<\/strong>: The number of times your content was displayed, regardless of whether it was clicked on or not<\/li>\n\n\n\n<li><strong>Social media mentions<\/strong>: The number of times your brand was mentioned on social media<\/li>\n\n\n\n<li><strong>Follower Growth Rate<\/strong>: The increase in the size of your social media following<\/li>\n<\/ul>\n\n\n\n<p>These metrics give you insights into the visibility and reach of your content.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Consideration Metrics<\/h3>\n\n\n\n<p>Consideration metrics are important because they help businesses track how well they achieve their goal of getting people to consider their product or service. This block of metrics takes the user one step further down the purchase journey and helps determine if what you share resonates with them.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/11\/image-28.png\" alt=\"\" class=\"wp-image-163396\" width=\"473\" height=\"645\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-28.png 543w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-28-220x300.png 220w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>By tracking how many people are clicking on their links, watching their videos, or reading their blog posts, businesses are in a better position to decipher whether their social media marketing campaigns are effective or not.<\/p>\n\n\n\n<p>Social media consideration metrics typically include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Engagement<\/strong>: The number of interactions with your content, including likes, comments, shares, and clicks<\/li>\n\n\n\n<li><strong>Engagement Per Follower<\/strong>: Breaking down the metric above by the followers of that particular channel. This will help show how engaged your following is.<\/li>\n\n\n\n<li><strong>Website traffic from social media<\/strong>: This metric measures how much website traffic is driven to your site through social media channels.<\/li>\n\n\n\n<li><strong>Click-through Rate (CTR)<\/strong>: This measures the number of clicks a link in your social media content receives, divided by the number of impressions it receives.<\/li>\n<\/ul>\n\n\n\n<p>These metrics show how well your audience connects with and considers your content.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Conversion Metrics<\/h3>\n\n\n\n<p>Conversion metrics help businesses monitor how well they achieve their goal of converting leads into customers. By keeping an eye on the number of prospects or customers generated from social media, it\u2019s easier to figure out whether social media marketing campaigns are attracting the right audience.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"193\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/11\/image-29.png\" alt=\"\" class=\"wp-image-163397\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-29.png 700w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-29-300x83.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/div>\n\n\n<p>Social media conversion metrics typically include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Social media leads<\/strong>: The number of leads generated through social media channels.<\/li>\n\n\n\n<li><strong>Social media sales<\/strong>: The number of purchases that are attributed to social media channels<\/li>\n\n\n\n<li><strong>Goal Value<\/strong>: A monetary value assigned to each goal, which could include an estimated value per new lead or the revenue generated from an online transaction<\/li>\n\n\n\n<li><strong>Return on investment (ROI)<\/strong>: This metric measures the overall return on investment for your social media marketing efforts, taking into account all other metrics and their impact on sales and revenue.<\/li>\n<\/ul>\n\n\n\n<p>These metrics demonstrate the impact of your social media efforts on achieving business goals.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Advocacy Metrics<\/h3>\n\n\n\n<p>Advocacy metrics are essential because they help businesses see how successful they have been in getting customers to become advocates for their products or service.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"189\" src=\"https:\/\/www.digitalmarketer.com\/wp-content\/uploads\/2022\/11\/image-30.png\" alt=\"\" class=\"wp-image-163398\" srcset=\"https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-30.png 700w, https:\/\/dmwsprod.wpenginepowered.com\/wp-content\/uploads\/2022\/11\/image-30-300x81.png 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/div>\n\n\n<p>A <a href=\"https:\/\/agencyanalytics.com\/report-templates\/social-media\" target=\"_blank\" rel=\"noreferrer noopener\">social media report template<\/a> helps monitor the following business metrics:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The number of followers a business has,<\/li>\n\n\n\n<li>The number of shares a post has, and<\/li>\n\n\n\n<li>The amount of positive sentiment a post has received.<\/li>\n<\/ul>\n\n\n\n<p>Tracking this data is essential for companies to understand whether their social media marketing campaigns effectively turn customers into loyal advocates for the brand.<\/p>\n\n\n\n<p>Social media advocacy metrics typically include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reviews<\/strong>: Social proof is still an essential part of any sales process, so the number of reviews (both positive and negative) on social platforms is worth tracking<\/li>\n\n\n\n<li><strong>Customer satisfaction<\/strong>: The level of satisfaction expressed by customers on social media, such as adding reinforcing comments to posts<\/li>\n\n\n\n<li><strong>Brand sentiment<\/strong>: The overall perception and sentiment towards your brand on social media<\/li>\n<\/ul>\n\n\n\n<p>These metrics (although harder to measure) showcase how well your social media presence fosters brand loyalty and advocacy.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-vivid-green-cyan-background-color has-background wp-element-button\" href=\"https:\/\/www.digitalmarketer.com\/socialcert\/\" target=\"_blank\" rel=\"noreferrer noopener\">Become a Social Expert<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Summary &amp; Key Takeaways<\/h2>\n\n\n\n<p>The 15 social media marketing metrics listed in this guide are crucial for businesses to measure the success of their social media marketing campaigns.<\/p>\n\n\n\n<p>By tracking awareness, consideration, conversion, and advocacy metrics, businesses are more informed to understand what\u2019s working well and what needs improvement or tweaks.<\/p>\n\n\n\n<p>Additionally, connecting the dots between social media performance and the resulting web traffic, leads, and sales help businesses correlate social media marketing efforts with their bottom line.<\/p>\n\n\n\n<a href=\"https:\/\/img1.niftyimages.com\/click\/6y5\/d3xh\/0a7h\">\n  <img decoding=\"async\" src=\"https:\/\/img1.niftyimages.com\/6y5\/d3xh\/0a7h\">\n<\/a>\n","protected":false},"excerpt":{"rendered":"<p>In this guide, we will look at 15 social media marketing metrics you need to track and measure the success of your campaigns.<\/p>\n","protected":false},"author":6706,"featured_media":163508,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[34,45,60],"tags":[61],"class_list":["post-163389","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-marketing-skills","category-social","tag-social-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>15 Social Media Marketing Metrics You Need to Track - DigitalMarketer<\/title>\n<meta name=\"description\" content=\"In this guide, we will look at 15 social media 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